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Need some
help?
Illusionist comes with FREE technical support. However, before you contact us,
please try FAQ to answer your question. If you still cannot find the answer to your
problem, contact the Illusionist support staff using email: sales@amosoft.com.ru
following instructions below:
Into subject field
please type the kind of the problem:
- Producing Question (how to do this or
that - mining concrete action of effect)
- Common Question (what is some feature,
command or still else. Anything that is not Producing Question)
- Run time error (program fault)
- It does wrong things (you made something
that works wrong)
- Other (anything that does not fits
categories above)
In body of you message
correctly type the problem, error messages, ets. Note that the more correctly
you describe a problem or a question the faster you will get an answer.
If it is error or other type fault please describe your
manipulations in detail. We must reproduce those manipulations to obtain
the same error or fault, which we must correct. Please note that it takes
a time.
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